Billing Terms

Lux Gifts n Goods Purchasing and Billing Policies

 

Definitions

Seller refers to the website owner – the person to whom the order for the purchase has been given.

Buyer refers to the person or organization placing the order.

Goods or services refers to the product(s) for which the buyer has placed an order for with the seller.

 

Payment

All payments are due upon completion of order.  If a payment is not received or the payment method is declined the order will not be placed for the products and no items will be shipped.  The buyer forfeits the ownership of any items due to non-payment.

 

Shipping Policies

Shipping will be paid for by the buyer in the amount calculated by the seller at the time of purchase.  If an item is lost during shipping, the total cost of the item including shipping, will be refunded to the buyer by the seller.  Shipping costs may double if shipping internationally or on rush orders.  At present, no international shipping is offered unless by special arrangement depending on the vendor.  If an item is damaged during shipping, seller will not be held responsible.  The seller will take all reasonable steps to ensure the protection from loss, damage or destruction of the services or materials it supplies the buyer.

 

 

Refund/Return Policy

Items may be entitled to be refunded or returned if the buyer notifies the seller within 3 days from the date of purchase.  The buyer must contact the seller by email: contactus@luxgiftsngoods.com.   Not all merchandise is returnable depending on the policies of the vendor.  See our Return Policy for specific vendor policies. Shipping charges incurred for returned merchandise is the responsibility of the buyer and will not be refunded by the seller.

 

 

Cancellation

An order may be cancelled up until payment has been processed.  Once the payment is processed, the buyer is responsible for the payment and no refunds or cancellations will be permitted.

 

Complaints

Any complaints about items or the seller should be submitted to our support team.  Please email: contactus@luxgiftsngoods.com.  There is no guarantee of a resolution.  Each case will be looked at individually and the seller will be in contact.  What may be available as a resolution may depend entirely upon the policy of a third party vendor that is outside of the control of LuxGiftsnGoods.com, LLC.  We like happy customers and will utilize our best efforts to make you happy although there is no guarantee of a resolution.

 

Legalities

The seller is not responsible for any health or safety concerns once the buyer has received the goods or services.  If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility.

Any dispute arising out of such use of the website is subject to the laws of the state of Tennessee if not super ceded by federal law.

‚ÄčThe forum for dispute resolution of any legal dispute is Nashville, Davidson County, Tennessee.

 

These billing terms and conditions are subject to change.

Your use of this website and placement of an order indicates you are in agreement with these billing, purchasing and shipping policies.